Shipping Rates & Methods
Viv & Lou ships orders daily (Monday – Friday) using United Parcel Service (UPS) and the United States Post Office (USPS). Once your order is processed by our shipping department, you will receive a shipment email, along with your tracking number, within an hour from the time it is processed by our shipping department. During periods of heavy order volume, we will also process shipments at night and on the weekends. Orders shipped on Saturday or Sunday will not be picked up until Monday by the respective carrier, however, you will still receive an email that your order has shipped.
$5.00 Standard Flat Rate Shipping
We are pleased to offer this flat rate shipping method to customers for any order that weighs less than 4 lbs. and that is being shipped inside the Continental United States (excludes Alaska and Hawaii). We utilize USPS to deliver these shipments. Our website will not present this shipping method at checkout if the order does not qualify. The general delivery time it takes for these orders to arrive is 5 – 7 business days. USPS does deliver mail on Saturdays. Sunday delivery is not an option.
USPS: United States Post Office
Viv & Lou offers the following shipping methods from USPS. Customer will be presented rates for their orders in accordance with the published rates from the US Post Office. USPS does deliver mail on Saturdays. Sunday delivery is not an option.
First Class Mail Parcel (max weight 13 ounces)
Priority Mail* (max weight 70 lbs.)
Priority Mail Express (max weight 70 lbs.)
*The US Post Office is now displaying estimated shipping times of 1, 2, and 3 days on Priority Mail shipments. These shipping times are estimates based solely on the US Post Offices’ expectations, and may or may not accurately reflect the actual delivery timing of your package. Although USPS is often very reliable, we cannot be responsible for any delays your shipment may experience if you select this shipping method.
UPS: United Parcel Service
Viv & Lou offers the following shipping methods from UPS. Customers will be presented rates for their orders in accordance with the published rates from UPS. Currently, we do not offer a Saturday delivery option for UPS shipments.
UPS Second Day Air
UPS Next Day Air
Tracking your order is simple! Once your order has been shipped, an email with your tracking number will be emailed to you. Tracking numbers may also be found in your order history online, found on your My Account page.